Metrilo
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Gather customer feedback to improve conversion rates and customer loyalty

Metrilo automatically gathers detailed customer feedback after a sale and helps you take action to improve your customer retention

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What is Metrilo?

Metrilo is a single Ecommerce marketing platform, which supports the rapid and strategic decision-making needed to meet customer demands and retain customers at the same time. It combines Ecommerce analytics, CRM and automated Email marketing all in one place.

Detailed customer profiles

Metrilo provides you with complete & detailed customer profiles. This lets you get deep understanding of your customer behavior. Having that kind of deep understanding of your customers can help you turn them into loyal ones.

ActionsOrdersProductsDetails

Automated customer feedback

Automated emails collect customer feedback for you and then Metrilo turns it into meaningful reports and insights. Being able to measure and use your customer feedback will also help you turn more customers into loyals.

Customer Segmentation

With Metrilo, you can use the actions that people take on your site to create segments for marketing. For example, you can easily segment your most loyal returning customers who have not bought in the last month, and build a compelling sales offer just for them.

Behavior-driven reporting

We collect real-time customer behavior data and turn it into actionable reports that can help you boost your conversion rates and increase customer loyalty. Repeat sales is what bumps up your pure profits & Metrilo helps with exactly that.

Customer feedbackRetention analysisProduct analysis

Customer feedback reporting will show your customer satisfaction score

Customer Retention analysis shows you how your customer behave in the long run

Product correlation analysis will tell what other product people buy

Features

  • Event-based tracking Track customer actions, not just pageviews.
  • Complete customer profiles All your customer data in one place.
  • Add your own tags and notes Searchable and flexible for max effectiveness.
  • Multichannel tracking Identify acquisition source for each session.
  • Instant order status sync Immediately updates status and recalculates revenue.
  • Customer segments Easily save & reach out to specific segments.
  • Live View Real-life monitoring of your website visitors.
  • One-on-one emails Send individual emails based on the profiles.
  • Behavior insights Learn from customers’ interaction with products.
"Before Metrilo, I didn’t know how many loyal customers I have. Now I can even see who those are."
– Louis de Bentzmann, Owner of Yumi
5-minute integration. Official plugins for